E-Gift Card
E-Gift Card
Shopping for someone else but not sure what to give them? Give them the gift of choice with a SOUTH.ST gift card.
Gift cards are delivered by email and contain instructions to redeem them at checkout. Our gift cards have no additional processing fees.
E-GIFT CARD SENT TO YOUR ONLINE EMAIL
*PLEASE NOTE THIS DOES NOT INCLUDE A PHYSICAL GIFT WRAPPED GIFT CARD
E-GIFT CARD CANNOT BE USED IN-STORE - THEY ARE FOR ONLINE ORDERS ONLY.
Orders placed before 11am on a business day are dispatched the same day.
RETURNS
19-20 Collection — Exchanges & Credit Notes
Due to the sale pricing and extremely limited quantities of our 19-20 collection (November Campaign), all hoodies and sweatpants are eligible for an exchange or credit note only. Refunds are not available for change-of-mind returns on these pieces.
SST RETURNS PORTAL
You have 31 days from the date of purchase to lodge your return. Once you complete the steps in the portal, your return label will be issued to you. You can cover the label cost directly in the portal or choose to have the cost deducted from your refund.
If you have any questions or concerns please email our Customer Service team info@southst.com.au, Sam or Santana and they will get back to you shortly.
ITEMS NOT ELIGIBLE FOR REFUNDS:
- 19/20 Sale Hoodies (November Campaign)
- All sale items
- All samples from sample section of website or warehouse sale
- Items brought with a discount code or during a promotion
- Underwear & swimwear
- Headwear
- Earrings
- Items must not have make-up, tan stains or pet hair from wear or try-on
- Items must have all tags attached & untouched
- Items must not have been worn or damaged and must be in original packaging.
- ST reserves the right to deny a return if items are returned used, soiled, worn or damaged in any way or have any form of excessive hair, perfume or scents on the fabric. These soiled or damaged items will be returned to sender. You will be notified via email if your returned item is not suitable for a refund.
